Shipping policy
Shipping Policy
Effective Date: June 18, 2026
Thank you for shopping with LOYO Wellness! We're committed to getting your order to you as quickly and safely as possible.
Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States) We offer the following shipping options:
- Standard Shipping (5–7 business days) — Flat rate or free over a spending threshold
- Expedited Shipping (2–3 business days) — Available at checkout
- Overnight Shipping (1 business day) — Available at checkout for eligible orders
Free standard shipping on all U.S. orders over $75.
International Shipping We currently ship to select international destinations. International orders typically arrive within 7–21 business days depending on the destination and customs processing. Customers are responsible for any applicable customs duties, taxes, or import fees.
Order Tracking Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your delivery status through our carrier's website.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at [your business email]. We'll work with the carrier to resolve the issue promptly.
Shipping Restrictions Some products (including certain supplements) may have shipping restrictions to specific regions. Any restrictions will be noted on the product page.
Address Accuracy Please ensure your shipping address is correct at checkout. LOYO Wellness is not responsible for orders shipped to an incorrectly provided address.
Contact Us For shipping questions, reach out at loyowellness22@gmail.com or visit our Contact page.